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Refund Policy

Last updated: March 20, 2026  ·  Eyko LLC

At Eyko, we want you to be satisfied with your subscription. Here is our refund policy:

1 Mobile Subscriptions (App Store / Google Play)

Payments made through the Apple App Store or Google Play Store are subject to their respective refund policies. Eyko does not process refunds directly for mobile subscriptions.

Apple App Store

To request a refund, visit reportaproblem.apple.com.

Google Play Store

To request a refund, visit Google Play's refund page or contact Google Play support.

2 Web Subscriptions (Stripe)

For subscriptions purchased through our website, payments are processed by Stripe.

  • You may request a refund within 14 days of your initial purchase if you have not extensively used the service.
  • To request a refund, contact us at [email protected] with your transaction details.
  • Refund requests are reviewed on a case-by-case basis.

3 Cancellation

You can cancel your subscription at any time:

  • Mobile: Through your Apple or Google account settings.
  • Web: Through the subscription management link in your account or by contacting us.

Cancellation stops future charges but does not provide a refund for the current billing period. You will continue to have access until the end of your current subscription period.

4 Free Trials

If you are on a free trial and cancel before the trial period ends, you will not be charged.

5 Contact

For any questions about refunds or billing, contact us at [email protected].

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